Resident Management Company (RMC) directors play a vital role in the smooth running of blocks of flats. They make decisions on maintenance, finances, safety and long-term planning. Many are volunteers, giving their time alongside work and personal commitments. While much attention is placed on legal duties and compliance, one area is often overlooked – the [...]

Forward-thinking design can make a significant difference to how a building functions over time. When communal areas, green spaces and electric vehicle (EV) infrastructure are planned carefully, they can greatly improve long-term asset value. For developers, managing agents and resident management companies, the challenge is to balance practical needs with attractive design. Buildings that succeed [...]

Technology is changing how residential buildings are managed. In blocks of flats, sensors and Internet of Things (IoT) devices are now being used to detect leaks, monitor smoke, track structural movement and check water temperatures for legionella control. Where managers once relied on manual inspections and resident reports, they can now be supported by real-time [...]

Disputes are almost inevitable when managing a block of flats. They can arise from repairs, noise, service charges, access issues, safety concerns and misunderstandings about responsibility. While disputes can feel stressful, the outcome often depends less on who is “right” and more on what can be evidenced. Good record-keeping is one of the most powerful [...]

Many blocks of flats across the country are still living through a period of cladding remediation. While new, safer external wall systems are due for or are mid-installation, residents often continue to live in the building under interim safety measures. These arrangements can help manage risk while long-term work is completed, but they also mean [...]

The property management sector is a famously fast-paced environment to work in. Building managers balance conflicting priorities, multiple stakeholders, often handling emergency situations alongside planned schedules. Across portfolios large and small, managers are turning to artificial intelligence (AI). There are various tools available that enable them to work smarter, faster and with more efficiency. Here [...]