Disputes are almost inevitable when managing a block of flats. They can arise from repairs, noise, service charges, access issues, safety concerns and misunderstandings about responsibility. While disputes can feel stressful, the outcome often depends less on who is “right” and more on what can be evidenced. Good record-keeping is one of the most powerful [...]
Many blocks of flats across the country are still living through a period of cladding remediation. While new, safer external wall systems are due for or are mid-installation, residents often continue to live in the building under interim safety measures. These arrangements can help manage risk while long-term work is completed, but they also mean [...]
The property management sector is a famously fast-paced environment to work in. Building managers balance conflicting priorities, multiple stakeholders, often handling emergency situations alongside planned schedules. Across portfolios large and small, managers are turning to artificial intelligence (AI). There are various tools available that enable them to work smarter, faster and with more efficiency. Here [...]
For any Residents’ Management Company (RMC), few responsibilities are as significant, or as scrutinised, as the planning and delivery of major works. These large-scale maintenance or improvement projects are necessary to safeguard the long-term value of a building. They also come with complex legal requirements and substantial costs that directly affect leaseholders through their service [...]
For many Residents’ Management Company (RMC) directors, balancing the books is a constant. Rising construction costs, economic uncertainty and unexpected issues can put pressure on even the most carefully planned budgets. So how do you make smart, strategic decisions when funds are tight? How do you ensure legal compliance and resident satisfaction without overspending? In [...]
One of a Residents’ Management Companies (RMCs) most important responsibilities is ensuring that the building is adequately insured. This means knowing when to commission a building survey or reinstatement cost assessment (RCA). Inaccurate or outdated valuations can result in underinsurance, leaving leaseholders vulnerable to financial shortfalls in the event of a major incident. Conversely, overinsurance [...]
