A burst pipe can cause an enormous amount of disruption in a block of flats. Water can quickly spread through floors, ceilings and communal areas, potentially affecting several homes before the source is identified. Cold weather increases this risk – when water inside a pipe freezes, it expands and places pressure on the pipe and [...]
Improving the energy efficiency of an older block makes homes more comfortable while helping to reduce carbon emissions. But retrofitting a historic building requires a different approach versus upgrading a modern block. Traditional buildings were constructed using materials and methods designed to manage heat, air and moisture in particular ways. Adding modern insulation or making [...]
It is easy for building managers to focus on responding to problems as they arise. Some can be all-consuming, and attention naturally turns to resolving the immediate issue. However, the most successful residential developments do not allow problems to become major incidents in the first place. Prevention really is better than cure. By identifying risks [...]
Most leaseholders understand that service charges are essential to running of a block of flats. They fund cleaning, maintenance, insurance, health and safety compliance, repairs and long-term investment in the building. Yet in many developments, a small number of residents fail to pay what they owe. Arrears can have a significant impact on the financial [...]
Over the last few years, expectations around transparency, communication and resident treatment in the leasehold sector have increased significantly. Leaseholders are more informed, more willing to challenge poor service and more focused on value for money. At the same time, regulators and government bodies are placing greater emphasis on accountability and resident outcomes. For managing [...]
Resident Management Company (RMC) directors play a vital role in the smooth running of blocks of flats. They make decisions on maintenance, finances, safety and long-term planning. Many are volunteers, giving their time alongside work and personal commitments. While much attention is placed on legal duties and compliance, one area is often overlooked – the [...]
